Kort fortalt: WatchControl sælger til erhvervskunder (B2B). Alle priser er ekskl. moms. Danske virksomheder faktureres med 25 % dansk moms; EU-virksomheder med gyldigt momsnummer faktureres uden moms under omvendt betalingspligt (reverse charge). Betaling sker via Stripe (betalingskort eller SEPA). Du kan starte gratis på Free-planen og opsige et betalt abonnement når som helst — dine data kan eksporteres via selvbetjening.
Disse handelsbetingelser ("Betingelserne") gælder for alle aftaler om levering af WatchControl-tjenesten indgået mellem Certiva ApS (CVR: 46450965), der driver WatchControl (herefter "Leverandøren"), og den erhvervsdrivende kunde (herefter "Kunden").
Betingelserne finder anvendelse i B2B-relationer. Ved tilmelding til en betalt plan erklærer Kunden at handle som erhvervsdrivende og at være momsregistreret i EU eller tilsvarende registreret i sit hjemland. Betingelserne supplerer Servicevilkårene; ved uoverensstemmelse om kommercielle forhold (priser, betaling, moms) går disse Betingelser forud.
WatchControl er en cloud-baseret SaaS-tjeneste til uptime-overvågning. Tjenesten tjekker med jævne mellemrum de endepunkter, Kunden opretter (HTTP/HTTPS, TCP-porte, TLS-certifikatudløb og ICMP-ping), registrerer hændelser og svartider, sender besked ved nedbrud og genoprettelse (e-mail, webhooks og SMS) og kan vise offentlige statussider.
Alle priser er angivet ekskl. moms (netto). Betalte planer faktureres via Stripe i EUR (eller DKK afhængigt af valgt plan).
Stripe håndterer al betalingsbehandling. WatchControl opbevarer ikke kortoplysninger. Se Stripes privatlivspolitik på stripe.com/privacy.
Certiva ApS er momsregistreret i Danmark (CVR: 46450965). Momsbehandlingen afhænger af Kundens hjemland:
🇩🇰 Danske virksomheder: Fakturaer tillægges 25 % dansk moms i henhold til momslovens almindelige regler for indenlandsk B2B-leverance.
🇪🇺 EU-virksomheder (uden for Danmark) med gyldigt momsnummer: Fakturaer udstedes uden moms. Kunden afregner selv moms i sit hjemland efter reglerne om omvendt betalingspligt (reverse charge, jf. art. 196 i momsdirektiv 2006/112/EF).
🌍 Virksomheder uden for EU: Momsforhold aftales konkret ved bestilling.
Det er Kundens ansvar at oplyse et korrekt og gyldigt momsnummer (CVR/SE-nr./VAT-nr.) ved tilmelding. WatchControl validerer nummeret via EU's VIES-system eller det danske CVR-register.
GDPR art. 20 — Ret til dataportabilitet: Kunden kan til enhver tid i abonnementsperioden eksportere sine egne data (monitorer, mål, hændelser, statussider og indstillinger) via selvbetjening i appen.
Serverplacering: Al data lagres på EU-baserede servere inden for EU's jurisdiktion og er underlagt GDPR.
WatchControl behandler personoplysninger på vegne af Kunden i forbindelse med driften af tjenesten. Leverandøren optræder som databehandler; Kunden er dataansvarlig.
Vi tilstræber høj tilgængelighed, men garanterer ikke uafbrudt drift. Tjenesten tjekker fra ét eller flere udsigtspunkter og kan ikke garantere at opfange hvert nedbrud eller undgå enhver falsk alarm. Besked-levering (e-mail, webhooks, SMS) afhænger af tredjeparter uden for vores kontrol.
Brug WatchControl som ét lag i din overvågning, ikke som eneste sikkerhed mod nedetid.
Ansvarsloft: Leverandørens samlede erstatningsansvar er i alle tilfælde begrænset til de gebyrer, Kunden har betalt for tjenesten i de seneste 3 måneder forud for kravet.
Leverandøren er ikke ansvarlig for indirekte tab, driftstab, tabt omsætning, tab af data eller andre følgeskader — herunder tab som følge af uopdaget nedetid, forsinkede eller manglende beskeder eller falske alarmer. Tjenesten leveres "som den er".
Al software, kildekode, design og dokumentation tilhørende WatchControl er Leverandørens ejendom og er beskyttet af ophavsret og øvrig immaterialret. Kunden erhverver en ikke-eksklusiv, ikke-overdragelig brugsret i abonnementsperioden.
Data indsendt af Kunden (monitorer, mål, statussider m.v.) tilhører Kunden. Leverandøren bruger ikke Kundens data til andre formål end driften af tjenesten.
Licensen er personlig og ikke-overdragelig. Kunden må ikke videresælge, udleje, sublicensere eller på anden måde stille WatchControl til rådighed for tredjeparter — hverken mod betaling eller vederlagsfrit.
Det er udtrykkeligt forbudt at:
Ønsker Kunden at benytte WatchControl som en del af et partnerprogram eller en managed service, skal der indgås en særskilt skriftlig aftale. Henvendelse rettes til mail@watchcontrol.pro.
Konsekvenser ved overtrædelse: Overtrædelse udgør væsentlig misligholdelse og berettiger Leverandøren til at lukke Kundens konto og opsige aftaleforholdet med øjeblikkelig virkning, samt at gøre erstatningskrav gældende.
Sikkerhedstest, penetrationstest eller belastningstest mod WatchControls infrastruktur uden forudgående skriftlig tilladelse er forbudt.
Følgende handlinger rettet mod WatchControls servere, applikationer, netværk eller databaser er udtrykkeligt forbudt uden skriftlig forudgående aftale:
Ansvarlig afsløring: Opdager Kunden en sikkerhedssårbarhed, anmodes Kunden om straks at rapportere den fortroligt til mail@watchcontrol.pro fremfor at udnytte eller offentliggøre den.
Betingelserne er underlagt dansk ret, og enhver tvist afgøres ved de danske domstole.
Leverandøren kan ændre disse betingelser med 30 dages skriftligt varsel via e-mail. Fortsat brug af tjenesten efter varslingsperiodens udløb udgør accept. Væsentlige ændringer giver Kunden ret til opsigelse uden beregning.
Certiva ApS
CVR: 46450965
Nøddehaven 1, 3500 Værløse, Danmark
E-mail: mail@watchcontrol.pro
Summary: WatchControl is provided to business customers (B2B). All prices are exclusive of VAT. Danish companies are charged 25% Danish VAT; EU companies with a valid VAT number are invoiced without VAT under the reverse charge mechanism. Payment is via Stripe (card or SEPA). You can start free on the Free plan and cancel a paid subscription at any time — your data can be exported on a self-service basis.
These commercial terms ("Terms") govern all agreements for the delivery of the WatchControl service entered into between Certiva ApS (CVR: 46450965), operating WatchControl (hereinafter "Supplier"), and the business customer (hereinafter "Customer").
These Terms apply to B2B relationships. When signing up to a paid plan, the Customer declares that they act as a business and are VAT-registered in the EU or equivalently registered in their country of domicile. These Terms supplement the Terms of Service; in the event of conflict on commercial matters (pricing, payment, VAT), these Terms prevail.
WatchControl is a cloud-based SaaS service for uptime monitoring. The Service periodically checks the endpoints the Customer configures (HTTP/HTTPS, TCP ports, TLS certificate expiry and ICMP ping), records incidents and response times, sends DOWN/RECOVERED notifications (email, webhooks and SMS) and can publish public status pages.
All prices are quoted exclusive of VAT (net). Paid plans are billed via Stripe in EUR (or DKK depending on the selected plan).
Stripe handles all payment processing. WatchControl does not store card details. See Stripe's privacy policy at stripe.com/privacy.
Certiva ApS is VAT-registered in Denmark (CVR: 46450965). VAT treatment depends on the Customer's country of domicile:
🇩🇰 Danish companies: Invoices are subject to 25% Danish VAT in accordance with the general rules for domestic B2B supply.
🇪🇺 EU companies (outside Denmark) with a valid VAT number: Invoices are issued without VAT. The Customer accounts for VAT in their country of domicile under the reverse charge rules (Article 196 of VAT Directive 2006/112/EC).
🌍 Companies outside the EU: VAT treatment is agreed at the time of ordering.
It is the Customer's responsibility to provide a correct and valid VAT number (CVR/SE-nr./VAT number) on signup. WatchControl validates the number via the EU VIES system or the Danish CVR register.
GDPR Article 20 — Right to data portability: The Customer may at any time during the subscription period export their own data (monitors, targets, incidents, status pages and settings) on a self-service basis in the app.
Server location: All data is stored on EU-based servers within EU jurisdiction and subject to GDPR.
WatchControl processes personal data on behalf of the Customer in connection with operating the service. The Supplier acts as data processor; the Customer is the data controller.
We aim for high availability but do not guarantee uninterrupted operation. The Service checks from one or more vantage points and cannot guarantee detection of every outage or the absence of false alarms. Notification delivery (email, webhooks, SMS) depends on third parties outside our control.
Use WatchControl as one layer of your monitoring, not as your sole safeguard against downtime.
Liability cap: The Supplier's total liability is in all cases limited to the fees the Customer has paid for the service in the preceding 3 months prior to the claim.
The Supplier is not liable for indirect losses, operating losses, lost revenue, loss of data or other consequential damages — including losses arising from undetected downtime, delayed or missed notifications, or false alarms. The Service is provided "as is".
All software, source code, design and documentation belonging to WatchControl is the Supplier's property and is protected by copyright and other intellectual property rights. The Customer acquires a non-exclusive, non-transferable right of use for the duration of the subscription.
Data submitted by the Customer (monitors, targets, status pages, etc.) belongs to the Customer. The Supplier does not use Customer data for any purpose other than operating the service.
The licence is personal and non-transferable. The Customer may not resell, rent, sublicense or otherwise make WatchControl available to third parties — whether for payment or free of charge.
The following is expressly prohibited:
If the Customer wishes to use WatchControl as part of a partner programme or managed service, a separate written agreement must be entered into. Enquiries should be directed to mail@watchcontrol.pro.
Consequences of violation: Violation constitutes material breach and entitles the Supplier to close the Customer's account and terminate the agreement with immediate effect, and to pursue claims for damages.
Security testing, penetration testing or load testing of WatchControl's infrastructure without prior written authorisation is prohibited.
The following actions directed at WatchControl's servers, applications, networks or databases are expressly prohibited without a prior written agreement:
Responsible disclosure: If the Customer discovers a security vulnerability, the Customer is requested to report it confidentially to mail@watchcontrol.pro rather than exploiting or disclosing it.
These terms are governed by Danish law, and any dispute shall be resolved by the Danish courts.
The Supplier may amend these terms with 30 days' written notice by email. Continued use of the service after the notice period expires constitutes acceptance. Material changes entitle the Customer to cancel without charge.
Certiva ApS
CVR: 46450965
Nøddehaven 1, 3500 Værløse, Denmark
Email: mail@watchcontrol.pro